Cancelation Policies

Please take a moment to review the below requirements in order to retain your credit.

To Cancel Your Registration

Log into your account → My Classes → Upcoming → select your class/event → click Cancel
(The Momence app is the easiest way to manage your schedule.)

On-Time Cancellations

To retain your class credit, please cancel by the following deadlines:

• Classes: At least 60 minutes before the scheduled start time.
• Events & Workshops: At least 24 hours before the scheduled start time.

If you cancel within these timeframes, your class credit will be returned to your package or membership, or issued as studio credit to be used toward a future purchase, if applicable.

Late Cancellations

Cancellations made after the above deadlines are non-refundable in any capacity and are non-transferable.

If We Cancel

If we cancel a class, class credits will be returned to your package or membership. Single classes purchased by credit card will be refunded to the original method of payment.

If we cancel an event or workshop, your registration will be refunded to the original method of payment.

Additional Information

• Regularly scheduled classes with no registrations at least 60 minutes before the start time will be canceled for the day.
• Events and workshops with low enrollment may be canceled. If this occurs, you’ll receive advance notice and a full refund to the original method of payment.